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Aftersales


Full customer support for total peace of mind ownership

At Euromec, we partner with some of the world’s leading manufacturers. We are an Authorised Distributor of RCM sweepers and scrubber dryers and within our Groundcare range, distributors for ISEKI, STIGA, Honda and Mountfield power products, plus Corvus all-terrain utility vehicles. Our partners’ products are innovative and produce remarkable results but as we always believe in putting the customer first, our commitment to you extends well beyond taking delivery of your new machine. For total peace of mind ownership, we offer a full range of aftersales services to ensure your machine remains in perfect working order, keeping downtime to a minimum.

National Service

National Service Cover

Euromec and its manufacturing partners commit to supplying high quality machines that are purpose-designed to complete the task at hand. However, no machine is infallible so we are fully equipped to deal with any breakdown, wherever it may occur.

So, even if you cannot get to us, we can get to you – no matter where you are. Our National Service Cover is exactly that, national – so wherever you are in the country, we can get an engineer to you and have you back up and running in next to no time.

If things are a little more serious, we will collect your machine, bring it back to base, repair it in our fully equipped workshop and deliver it back to you on site, helping to keep any downtime to a minimum.

Workshop

Workshop

With our fully equipped workshop and highly trained service engineers, we can service and repair any machine we supply – and a whole lot we don’t.

We use only manufacturer-approved parts, so any repair work we carry out, you can rest assured that your machine will always be as good as new.

If you require our help, just tell us what you need and we’ll respond to your inquiry within 24 hours, often sooner.

Service Repair

Book Service/Repair

Booking a service or repair with us couldn’t be simpler. Just complete the details here and we’ll do the rest.

Tell us what you need, and our service engineers will make sure everything is ready when your machine arrives.

We offer competitive rates of labour and remember, regular servicing will help to prolong the life of your machine so make sure you talk to us about a service plan that is tailored to your requirements.





    Parts

    Parts





      We stock a wide selection of manufacturer-produced parts to all the machines we supply and any that we don’t have on-site, then our experienced parts department will arrange to get these for you as quickly as possible.

      Just tell us what you need, complete the click-and-collect form and we’ll have the part ready for you when you arrive.

      We can also arrange to have any part couriered to you should you be unable to get to our parts department in person.

      We also stock a wide range of accessories, including high-quality engine oils, lubricants and coolants to keep your machines in peak condition.

      There is a 12-month warranty on all parts we supply

      euromec

      Service Offers

      Service Offers

      We have a great range of special service offers throughout the year. Check out some of our great deals now.

      Firstly, when you purchase an RCM machine from us with the option of a full service contract, you will automatically receive a free two years’ warranty for that machine.

      Also, when you book a service with us for your ISEKI, Corvus, Honda, STIGA or Mountfield machine, you will be entitled to 10% off your bill. Just use the code ONLINE10.

      Parts Kubota

      Warranty

      For complete peace of mind when choosing your next machine from us, we offer full warranties for all the machines we supply. Extended warranties are also available on a range of machines.

      All groundcare machines come with a two-year manufacturer’s warranty as standard*. This offers exceptionally good value.

      *Conditions apply to the second year – ask your Euromec service department for more details


      rcm

      12 Months


      powerflex

      12 Months


      electric

      12 Months


      iseki

      2 Years


      stiga

      1 – 5 Years*


      honda

      1 – 5 Years*


      mountfield

      1 – 5 Years*

      *Commercial terms apply