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Aftersales

Full customer support for total peace of mind ownership

At Euromec, we partner with some of the world’s leading manufacturers. We are an Authorised Distributor of RCM sweepers and scrubber driers and also distributors of Kubota, Stiga, Honda and Mountfield power products. Our partners’ products are innovative and produce remarkable results but as we always believe in putting the customer first, our commitment to you extends well beyond taking delivery of your new machine. For total peace of mind ownership, we offer a full range of aftersales services to ensure your machine remains in perfect working order, keeping downtime to a minimum.

National Service

National Service Cover

Euromec and its manufacturing partners commit to supplying high quality machines that are purpose-designed to complete the task at hand. However, no machine is infallible so we are fully equipped to deal with any breakdown, wherever it may occur.

So, even if you cannot get to us, we can get to you – no matter where you are. Our National Service Cover is exactly that, national – so wherever you are in the country, we can get an engineer to you and have you back up and running in next to no time.

If things are a little more serious, we will collect your machine, bring it back to base, repair it in our fully equipped workshop and deliver it back to you on site, helping to keep any downtime to a minimum.

Workshop

Workshop

With our fully equipped workshop and highly trained service engineers, we can service and repair any machine we supply – and a whole lot we don’t.

We use only manufacturer-approved parts, so any repair work we carry out, you can rest assured that your machine will always be as good as new.

If you require our help, just tell us what you need and we’ll respond to your inquiry within 24 hours, often sooner.

Service Repair

Book Service/Repair

Booking a service or repair with us couldn’t be simpler. Just complete the details here and we’ll do the rest.

Tell us what you need, and our service engineers will make sure everything is ready when your machine arrives.

We offer competitive rates of labour and remember, regular servicing will help to prolong the life of your machine so make sure you talk to us about a service plan that is tailored to your requirements.

Parts

Parts




We stock a wide selection of manufacturer-produced parts to all the machines we supply and any that we don’t have on-site, then our experienced parts department will arrange to get these for you as quickly as possible.

Just tell us what you need, complete the click-and-collect form and we’ll have the part ready for you when you arrive.

We can also arrange to have any part couriered to you should you be unable to get to our parts department in person.

We also stock a wide range of accessories, including high-quality engine oils, lubricants and coolants to keep your machines in peak condition.

There is a 12-month warranty on all parts we supply

In the case of Kubota, there is an 18-month warranty on all genuine manufacturer parts when fitted by an approved Euromec engineer.

euromec

Service Offers

Service Offers

We have a great range of special service offers throughout the year. Check out some of our great deals now.

Firstly, when you purchase an RCM machine from us with the option of a full service contract, you will automatically receive a free two years’ warranty for that machine.

Also, when you book a service with us for your Kubota, Honda, Stiga or Mountfield machine, you will be entitled to 10% off your bill. Just use the code ONLINE10.

Parts Kubota

Warranty

For complete peace of mind when choosing your next machine from us, we offer full warranties for all the machines we supply. Extended warranties are also available on a range of machines.

Kubota 2-year warranty as standard

All Kubota tractor and groundcare machines come with a two-year manufacturer’s warranty as standard*. This offers exceptionally good value – which is testament to Kubota’s unrivalled engineering excellence and reliability.

*Conditions apply to the second year – ask your Euromec service department for more details

Kubota 5-year extended warranty

The Kubota Care programme does what it says, ensures your machine is cared for against any unforeseen expensive repair costs during the first 5 years of its life. You simply decide your service hour usage so you only pay for the hours you will use.

Benefits of Kubota Care

  • Only Kubota genuine parts (such as filters) will be used during any servicing or repair maintenance.
  • Kubota lubricants must be used at all times, ensuring maximum reliability and performance from your Kubota machine.
  • Peace of mind for the usage hours you have purchased during the full 5-year period
  • You can part exchange your machine at any time for another Kubota machine and reap the benefits of this program.
  • Enhanced resale value (only if a full dealer service history is available) at any time during the 5-year term.

How does it work?

  • Kubota Care should be applied for at the time of the machine purchase and covers repair costs for an additional 36-month period for 5 years and/or a maximum of 5,000hrs use. (Terms and conditions apply as per the 24 month/2000hr warranty cover)
  • Cost is relative to the hours usage purchased in the plan: 2,000hrs (Free of Charge 24 months), 3,000hrs, 4000hrs or 5000hrs being premium payable, with a standard fixed period of 5 years.
  • If your forecasted use is only 3,000hrs over a 5-year period, your Kubota Care premium and service costs will also be lower.

What is the service contract?

  • Under a “Service Contract”, all major service/maintenance will be carried out by the supplying authorised Kubota dealer during the 5-year Kubota Care period
  • You only pay for those major service requirements for the hours usage purchase

What will it cost?

  • Kubota Care premium depends upon model and hour usage against the tractor RRP for 5-year cover.
  • Service maintenance and/or contract costs will be dependent upon hour usage
  • Please see your dealer for full details

Kubota Care Extended Warranty


rcm

12 Months


powerflex

12 Months


electric

12 Months


kubota

2 Years


stiga

1 – 5 Years*


honda

1 – 5 Years*


mountfield

1 – 5 Years*

*Commercial terms apply

Industrial Cleaning Machines

A complete range of industrial cleaning machines, varying in size from small pedestrian models, up to large ride-on units.

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Groundcare Equipment

An extensive range of groundcare equipment consisting of mowers tractors and utility vehicles.

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Multi-purpose Street Sweepers

The Powerflex range of machines are multi-purpose units, based on a bespoke permanent 4-wheel drive platform.

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Electric

Clean, green, and silent with our professional range of urban battery street sweepers. Choose from a pedestrian range of sweepers and litter vacuums, hungry for your rubbish.

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Pre-owned

Used scrubber dryers, industrial sweepers, second-hand groundcare machines and other products available, all at great prices!

Find out more