Workshop Controller

Job Description

Euromec Contracts Limited supply and service a wide range of Industrial and Municipal Cleaning Machines as well as a comprehensive range of Groundcare Equipment from world class manufacturers Iseki, Honda and Stiga.

We have an opportunity for a Workshop Controller

• Taking incoming customer calls and bookings
• Liaising with the Service team to ensure effective and efficient running of the workshop, prioritising workload to meet customer needs and ensuring a steady flow throughout. You will liaise with the Aftersales Manager and the Parts department.
• Allocating and issuing the daily work schedules to a team of external engineers working throughout the UK and ensuring all sites are aware of visits.
• Liaising with Service team managing collection and delivery of service machines to and from the workshop with customers and our driver.
• Providing timely, accurate customer estimates for the repair and service to their machines
• Ensure customer service schedules and requirements are met and subsequently processed through the computer system.
• Liaising with the parts department regarding stock availability for repairs.
• You will also use our PROTEAN DMS system to manage customer bookings with the inbuilt

The successful candidate will have excellent organisational skills and be a great communicator.  Experience in a similar role would be an advantage.

The package comprises of a salary of £30k, Monday to Friday only 8.30am to 17.00pm. No weekends.

Apply via email, including CV to Maria@euromec.co.uk